Shipping Policy

Last Updated: October 8, 2026

At AriVana, we're committed to making your shopping experience simple, reliable, and enjoyable. We work with trusted fulfillment partners to ensure your orders are carefully processed and delivered as efficiently as possible.

Order Processing

All orders are typically processed and dispatched within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will begin processing on the next business day.

During holidays, promotional events, or periods of high demand, processing times may be slightly longer.

Shipping & Delivery Times

We offer international shipping to eligible destinations.

Estimated Delivery Times:

• Order processing: 1–2 business days

• International shipping: Approximately 7 business days after dispatch

• Estimated total delivery: 8–9 business days

Delivery estimates are not guaranteed and may vary depending on your location, local courier services, customs processing, and other circumstances outside our control.

Shipping Fees

Any applicable shipping charges will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, when available.

Please allow 24–72 hours for tracking information to become active after dispatch.

International Orders & Customs

International shipments may be subject to customs inspections, import duties, taxes, or additional fees imposed by the destination country.

Unless otherwise stated at checkout, customers are responsible for any applicable customs duties and import taxes.

Multiple Shipments

Some products may be shipped separately depending on inventory availability and fulfillment locations.

If your order contains multiple items, they may arrive in separate packages at different times.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

AriVana is not responsible for delivery issues caused by incorrect or incomplete shipping information provided during checkout.

If you notice an error in your shipping address, please contact our support team as soon as possible. Address changes cannot be guaranteed once an order has been processed or dispatched.

Delayed or Missing Packages

Although we strive to deliver every order within the estimated timeframe, unexpected delays can occasionally occur.

If your order has not arrived within the expected delivery window, please contact our customer support team with your order number so we can investigate and assist you.

Contact Us

For shipping questions, order updates, or delivery assistance, please contact AriVana through the contact information provided on our website.

We appreciate your patience and thank you for shopping with AriVana.